Ryan Spellman
Historical Practices and Problems
Corporations
generating their own news is not a new phenomena. In
an article for the Financial Times, Andrew
Edgecliffe-Johnson shares a few relics that put this old practice
into perspective:
Image Credit: Contently |
1895: John Deere publishes first The Furrow Magazine1900: Michelin Releases the Guide for Drivers1909: Hershey Press is first published in Hershey Pennsylvania
John Deere’s
Furrow Magazine and Michelin’s Guide for Drivers are
very early examples of a strategy called content marketing – a
practice focused on delivering useful content that draws in readers
while promoting engagement with their product. Such content marketing
strategies can be deceptive, especially if it is not apparent to the
customer that the content is generated for a means to an end (in this
case the benefit of the corporation). If the consumer is lulled into assuming it is a source of independent, not corporate-owned, information then there is a major conflict of interest when bias against competitors seeps in.
In the case of
Hershey Press, we have an early example of a corporation
literally delivering the news. Just a quick
glimpse at an archive of the publication reveals it was clearly
released in a newspaper format that makes it hard to discern its
corporate roots (given that the corporation shares the city’s
namesake). Bias is difficult enough to overcome in traditional,
independently-owned newsrooms. A paper owned by the area’s top
industry is most certainly going to be riddled with conflicts of
interest.
So, as we can see,
corporate news issues are long running and nothing new… and these
problems certainly have not gone away. However, with the changing
media landscape there are concerns presenting new ethical concerns that extend from the PR sphere into the domain of
traditional journalism.
The Line Blurs: PR Enters the News Unchecked
"Remember that neither speed nor format excuses inaccuracy." -SPJ Code of Ethics
Edgecliffe-Johnson
brings an interesting conundrum to light in his article
covering the now blurry line between PR and journalism. PR
professionals are beginning to circumvent journalists, getting their
content published directly into news sources with little effort. There was a time when
PR professionals regularly sent press releases in hopes of getting
their content published. Now, according to Edgecliffe-Johnson, news
outlets are gobbling up corporate generated PR news from their social
media content. This ultimately validates what
corporations are saying, often unchecked. Edgecliffe-Jones shares
this is in large part due to pressure to keep up an
around-the-clock information and multimedia engagement with their audiences.
It is easy to imagine the challenge of producing new content in such a fast-paced
media world. Newsworthy product
innovations from cars to energy drinks are relentless. With PR coming
out in such professional, multi-modal ways it would be very tempting
to just take it wholesale and push it out as news.
Free, well-produced content that your audience wants to see. What’s not to
like?!
Well, there is a
hang up there. As SPJ
reminds us, speed and format do not excuse inaccuracy. Newsrooms
must fact check information, and avoid pushing out
corporate-driven PR as news without disclosure -- no matter the
deadline or demands. Even if the story seems inconsequential, it can be a slippery slope and build bad habits.
This sacrifice of unbiased journalistic coverage
for quick and easy PR-to-news content is a major concern. Not only is there potential for an appearance of bias, doing so also risks validating
false statements rooted in efforts to benefit corporations. This is especially true in an age when it is becoming difficult for the consumer to distinguish between what is actual news and what is corporate driven stories... but that is a whole topic unto itself.
Fascinating post Ryan! =) I really enjoyed your inclusion of all the different corporate communications, such as the Hershey Newspaper! I took a look at the archieves (which are very comprehensive and interesting) and you're right that it looks and reads much like a regular newspaper. Like you pointed out, having the town's name makes it seem especially official. As you mention, I think it's important to notify which news sources are independent and which are from a company. Both can include good journalism, however with the corporate backed one, it's possible that one may not know why the paper is including, or excluding, different things, in favor of the coompany's best interest. With an independent press, their main interest is the public good and truthful reporting of information. It's more in favor of getting the information out there, to further help people decide for themselves.
ReplyDeleteMichaela T
mt019816@ohio.edu