Saturday, August 1, 2020

Astroturfing: Is this "normal"?

Ciara Walker
ciaraw74@gmail.com


The air force does it, and so does the tobacco industry. But what is "astroturfing" and how does one know if (or when) he/she is being astroturfed by a faux supporter. Astroturfing is when sponsors of an organization, or even a particular message - mask themselves, but appear to be from people (or groups) that were there from the start. The saddest part is that most of these astroturfing accounts (we like to call them robots on Instagram and Twitter) could have been born moments ago, but appear to have full lives, and a full range of activities (and identities). They even have a wide range of characteristics that you and I would have like an email, an address, and a phone number.

what is astroturfing


In the world we live in today, where being an Instagram influencer is considered "goals", astroturfing is reigning heavily in that realm. Most influencers are targeted to post and campaign for various agendas based on their audiences. For example, fitness guru's are required to post certain content and support various, but they also force them to mask ads and astroturf.  They want the influencers to appear (when they post) as though they aren't sponsored or being paid to post such content, so they have them hide the admissions in their hashtags by using "#SP" to stand for "sponsored post" or "PA" for "paid advertisement". After reading this weeks lesson, I came across an article about an organization that chose to educate their audiences on their views of astroturfing and their view of the ethical dilemmas they have encountered. The talent agency Gushcloud, founded in 2011 in Singapore is Asia's leading influencer agency. They released an article titled "About Astroturfing: Ethics and Values in order to save face. In the blog/article, the agency breaks down their views on why they don't support astroturfing, all while opening our eyes to the various ways in which they do just that.



Asian Instagram Influencer - Gushcloud

Yelp, too! 

When I first learned what the word astroturfing was, I immediately thought of Yelp and the world of reviews. Many sites like Google, and yelp have fake reviews and sponsorships. I remember reading of a bad case of astroturfing gone wrong in NY where the attorney general wanted to highlight how prevalent it was, that he set up a fake yogurt shop, and watched as the "bots" went to work. There should be some sort of guide to detecting astroturfing .  

4 comments:

  1. Hi Ciara,

    I definitely agree with you that astroturfing is a problem, but I'm not sure how to correct the problem either. I remember, well over a decade ago, asking my new brother-in -law about his self-employment doing search engine optimization (pretty sure it was the first time I'd ever heard the term), and he explained that a significant part of his job was that companies hired him to hire people to write fake reviews. This kind of misrepresentation would be pretty hard to spot, but, like you said, it seems like we do need some kind of guidance.

    Regards - Jeff

    ReplyDelete
  2. Hello Ciara,

    I like how you covered all sides of the spectrum of organization's that use it. I thought it drove home the fact that this problem is widespread and is in a lot of things that we see. I agree with you that is is a major problem and I think that it would be very hard to be enforced but it would help if we could more easily point it out or regulate it.

    Best,
    Hunter

    ReplyDelete
  3. Hi Ciara!

    I totally agree that astroturfing is a huge problem. It saddens me to say but I feel like we will never be able to fully stop astroturfing because there is no one to totally monitor everything that someone posts because anyone can post anything they want to at anytime.

    ReplyDelete
  4. Hey Ciara!

    Great post about astroturfing, it was very concise while also being informative! It is so true how astroturfing is not only very difficult to spot but more common than one might think. I didn't realize but it's so true how Instagram influencers are a huge proponent of astroturfing which could influence a wide array of people.

    Best,
    Bobby

    ReplyDelete