Monday, October 27, 2014

MADvertising: Ethical Issues that Create Controversy

Diana Wiebe
 
Advertising is an extremely powerful tool that can be used for both good and bad. The series Mad Men is a perfect description of how advertising is highly influential and that sometimes advertisers use fraud, manipulation, and deception to sway the public’s opinion. As Don Draper (played by Jon Hamm) said, “Everybody else’s tobacco is poisonous. Lucky Strikes’ is toasted.” He was referring to his cigarette and tobacco client in the show, and uses the powerful tool of omission when suggesting that their product doesn’t kill, it’s just toasted. 

Image taken from: http://peterlevitan.com/smart-2014-advertising-quote-from-mad-men-4128/

When making ethical decisions in advertising, it’s important to be aware of three main problems that can arise. Those three main issues are fraudulent information, disrespectful and deceptive images, and manipulation of the youngest members of our population.
 
FRAUD
It is a sad fact that people in the advertising industry often do not try their hardest to stop fraudulent information from getting out to the public. According to Alex Kantrowitz, who wrote Digital Ad Fraud Is Rampant: Here's Why So Little Has Been Done About It, “Purging fraudulent impressions from the system would mean higher media prices and lower performance (though more accurate).” It is simply not in the best interest of advertisers and their clients to remove fraudulent information so very few of them do. One man offers a suggestion which is to start with the buyers asking questions from the suppliers of the ads. Curt Hecht, global chief revenue officer at the Weather Company, told Kantrowitz that they should ask, “How are the ads procured? Where are they placed? Where will they run? Where won't they run? Who are the different partners? And what do they do?” By simply asking a few questions, fraudulent information could be stopped.
 
DISRESPECT AND DECEPTION
Another huge problem advertisers must be wary of is producing content that is in poor taste and deceptive to who views the information. A sad case comes from an advertisement for a dating site on Facebook that used a deceased Canadian girl’s photo. The use of her images sparked major controversy because she had been the victim of rape and cyber-bullying and had committed suicide as a result. Simon Dumenco wrote a piece entitled Definitely 'The Worst Facebook Ad Ever' and talks about how advertisers are not being careful enough with where images originate. “The presumably clueless use of Rehtaeh Parsons' photos by such a fly-by-night operation underscores the hazards of Facebook's self-serve advertising business, which assumes a certain level of competence among its users that was obviously lacking in this case,” he says. The only solution to this problem is to closely monitor where images come from and to check on self-serve advertising more in depth as well.
MANIPULATION
Perhaps one of the longest running issues with advertising is how it affects the youngest members of society-children. Matthew McPartland says in Why We Could be Hurting Children’sFutures: The Ethics of Advertising to Children that, “The amount of media children are exposed to is outrageous. What effect does this have on children? Are all advertising damaging to children? Alcohol, tobacco, and food have clearly made an impact on society, especially with children.” Personally, I know that my girl friends and I were affected by advertisements that tell us exactly how we should act and dress, and how much we should weigh. A majority of parents monitor what their children view, but it is also the advertiser’s job to promote healthy mental and physical habits. They should encourage children to be who they want to be, rather than what the advertiser’s think they should be. 

Image taken from: http://www.fastcocreate.com/3027746/infographic-a-concise-compendium-of-don-drapers-creative-advice
 
CONCLUSIONS
Though we live in a world where it can be extremely difficult to stop certain images and messages from getting out, advertisers must still strive for positive, accurate, and respectful content. If all advertisers behaved like Don Draper, the public would receive a lot of information that is harmful to them. Advertisers have an ethical duty to protect anyone who views their ad-whether it be the youngest member of society or the oldest.

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